Written and Presented by James (Jim) Sapp - Life Plus 2-Star Diamond
Building Success Through asking Questions and Answering Objections
If you can learn to ask questions and handle objections than you can become very successful in this or any business.
The following questions and answers are designed to help you to be better prepared to answer objections.
QUESTION:
If someone says that "The price is too high"
Your Response Should Be:
"If a product doesn't work it is no bargain at any price" All of our products come with a 30 day money back guarantee. If it doesn't work you get your money back. With other products you just think they are working - with our products you normally feel the difference after 30 days. I have had numerous people try other products for different reasons and when they tried Life Plus again they said they could definitely feel the difference.
If you are really concerned I can show you how to get the very best products for free as Life Plus has a great referral program. You seem like too intelligent a person to pay good money for an inferior product when you can have the best for free.
QUESTION:
"I can get the same product at the health food store for less."
Your Response Should Be:
Oh really! Does the health food product have phytonutrients in it? All Life Plus products are formulated in a base of phytonutrients which are made up of over 30 vegetable and plant products. These phytonutrients greatly enhance the effectiveness of each Life Plus product.
Plus Life Plus products are pure. They contain no fillers. I know of many examples of Life Plus products that when tested along side other leading products are found to be 2-6 times more potent.
Plus there are certain products Life Plus manufactures which have no competition. Products like DIGESTIVE FORMULA, COLON FORMULA, PROANTHENOLS OPC, DNA IMMUNE, BRAIN FORMULA, SOMAZYME, DAILY BIOBASICS and others.
I challenge you to find a fiber product as multi-facetted and effective as
COLON FORMULA.
I challenge you to find a digestive enzyme product as effective as
DIGESTIVE FORMULA.
I challenge you to find as complete a basic nutritional product as
DAILY BIOBASICS
QUESTIONS:
"These products are no-higher quality than other products."
Your Response Should Be:
I know you may feel that way, however, that is only because you haven't tried the Life Plus products. They have been in business over 60 years and offer a 30 day money back guarantee. They wouldn't be so confident in their guarantee if they weren't totally confident that their products worked.
Learning to ask questions accomplishes the following.
It shows you are sincerely interested in the other person. The biggest communication problem that most of us have is the habit of talking too much. This is an absolute killer when we are trying to sell people. We must learn to be good listeners, one technique to improve our listening is to repeat back to the person you are listening to the following: "Let me see if I understand exactly what you are saying...."
In selling we should not talk more than 25% of the time. Let the other person do the talking. This accomplishes two things, it leaves the other person with the impression that we really care about them. Also they will really like us. The second thing that this does is to allow us to listen for what their "HOT BUTTON" is. If we learn this we have very powerful leverage to get them to purchase what is in their best interests.
The key to learning this is get them talking and then listen. We can become very skilled at this by learning to ask prompting questions like:
If you could live anywhere where would you live?
If there is one thing you don't like about yourself or would like to change about yourself - what would it be?
Is there anywhere you have always wanted to go or wish you had done?
Once you discover what someone's "HOT BUTTON" is than you want to keep bringing it up.
At this point in time I know you are saying, "Wow - this seems like a lot of work. Why should I engage in this activity?" And I would ask you the following in all sincerity. "How much do you care about yourself and your wife and children?"
What all successful people have come to realize is that life is no harder to be extremely successful than it is to be mediocre. In fact in many ways it is much easier and much more fun and rewarding.
What highly successful people have learned is the art of self-discipline..
Discipline is unavoidable - we either learn to discipline ourselves or we let others and events discipline us.
For example if we don't discipline ourselves to learn these communication skills than we pay the price of marital problems or problems with our kids.
These problems become much more painful than the pain of self-discipline to take the steps to avoid these problems.
It is a proven fact that the best way to get ahead in any career is to improve your communication skills. People with the best communication skills get the best raises and promotions.
Learning these skills above will help you not only to sell yourself in this business but in all aspects of life.
The Ruggburns - by Grace and James Sapp
